Privacy Terms & Conditions 

Effective Date: 30-11-2024

Fruityfy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. These Privacy Terms and Conditions (“Terms”) outline the practices regarding the collection, use, storage, and sharing of your personal information when you access or use our online e-commerce platform, www.fruityfy.in (the “Platform”).

By accessing or using Fruityfy, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

1. Information We Collect

We collect different types of information depending on how you interact with the Platform, which include:

A. Personal Information:

  • Account Information: When you register for an account, we collect information such as your name, email address, phone number, and shipping address.
  • Payment Information: We may collect payment details, including billing address, credit/debit card information, or other payment methods, to process transactions securely.
  • Order History: We collect information about your past orders, products purchased, and related transaction data to provide better customer service and personalized recommendations.

B. Non-Personal Information:

  • Usage Data: This includes information such as IP addresses, device information, browser type, language preferences, and pages you visit on our platform.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activities on the platform. These help us improve your experience and personalize content and advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process orders, deliver products, and manage your account.
  • To Improve the Platform: To personalize your shopping experience, enhance site functionality, and analyze trends in user behavior.
  • For Communication: To send you order updates, promotional emails, newsletters, and other relevant communications. You may opt-out of marketing communications at any time.
  • To Process Payments: To securely handle payments and prevent fraudulent transactions.
  • To Comply with Legal Requirements: We may use your information to comply with legal obligations, resolve disputes, or enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors who help us perform services like payment processing, shipping, and customer support. These providers are bound by confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or when we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or investigate fraud or other illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction. We will notify you if your data is transferred and subject to a different privacy policy.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data. These include encryption, secure servers, and access control protocols to minimize unauthorized access, disclosure, or alteration of your data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

A. Access and Update Your Information:

You have the right to access, update, or delete your personal information by logging into your account or contacting us directly. If you request deletion of your data, we may retain certain information where required by law or for legitimate business purposes.

B. Opt-Out of Marketing Communications:

You can opt-out of receiving marketing emails by following the unsubscribe link in any marketing email we send. You can also adjust your preferences in your account settings.

C. Cookies:

You have the option to disable cookies through your browser settings. However, please note that some features of the Platform may not function properly if cookies are disabled.

D. Data Portability:

You may request a copy of your personal data in a commonly used, machine-readable format. We will provide this data to you within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. After that period, your personal data will be securely deleted or anonymized.

7. Children’s Privacy

Fruityfy is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Transfers

If you access Fruityfy from outside the country in which we are based, please be aware that your data may be transferred to and processed in other jurisdictions. These jurisdictions may have data protection laws that differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@fruityfy.com
  • Phone: +91-9925043656
  • Address: Fruityfy, Shivalay, Patel colony 8/4, Jamnagar – Gujarat – 361008 (IN)

By using the Fruityfy Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described above.